Six Sigma Blogs: What You Measure is What You Get?
This is a great article for discussing why you should measure. This statement has been used in the safety arena for years by Dan Peterson and other professionals. Read the entire article to get the flavor what you need to measure. This is why Six Sigma tools can be used in safety.
"Perhaps what you measure is what you get. More likely, what you measure is all you’ll get. What you don’t (or can’t) measure is lost" – H. Thomas Johnson
Those of you who are Deming fans may liken this quote to Deming’s admonition that "the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them." (from Out of the Crisis, p121).
I came across this quote recently, which was quite apt as I was completing the end of year wrap-up required of all employees at my firm. Like many firms that run on making the metrics, making them look good, having airtight explanations for variances, plans to move the needle, and so on, the powerpoint decks generally tell a tremendous story. (If only Wall St. could see them – perhaps stock prices would be better?).
Six Sigma Blogs: What You Measure is What You Get?








